Why Take This Course?

GLVREA is pleased to bring national real estate instructor Mark Given back to teach this spring. He is one of our most popular instructors and will keep you entertained and engaged throughout the class.

No agent ever wants to wind up in a dispute about commission, but it does happen. This course will teach agents how to avoid misrepresentation, misunderstanding, and misinformation that can lead to a procuring cause claim and arbitration. By understanding the causes of procuring cause complaints, developing strategies to prevent questionable situations, and sharpening their business processes, agents can enter into an agency relationship with a greater peace of mind.  In the event a procuring cause claim is filed, the agent will learn about the arbitration process and how they can best prepare themselves for an arbitration hearing.

Learning Objectives: 

Upon successful completion of this course, you will be able to:

• Better prepare for, communicate with, and serve clients and customers to avoid being involved in procuring cause scenarios.
• Define agency, agent and fiduciary duty.
• Analyze the potential causes of procuring cause complaints.
• Understand and apply the 9 Procuring Cause Factors
• Understand the arbitration process when there is a claim of procuring cause.